jetbuz123 Terms and Conditions

1. General Rules

These terms and conditions ("Terms") form a legal agreement between jetbuz123 ("we", "our", "platform") and any person who registers on or uses this platform ("user", "you", "your").

jetbuz123 is an online gaming and betting platform that offers various casino games, sports betting, live dealer games, and other entertainment services for users in Bangladesh. Using, registering on, or accessing any service of this platform means you have fully read, understood, and agreed to comply with all of these terms and conditions.

In addition to these terms, our Privacy Policy, Responsible Gaming Policy, and the specific terms of any promotional offers will also apply.

We reserve the right to change or update these terms and conditions at any time. Continuing to use the platform after any changes means you have accepted the updated terms.

2. Eligibility and Registration

To create an account and use the services on jetbuz123, you must meet the following requirements:

• You must be at least 21 years old (this platform is for users aged 21 and above only).
• You must be a valid citizen or resident of Bangladesh.
• You must be of sound mind and fully capable of making decisions.
• You must not have been previously permanently banned or excluded from jetbuz123 for any reason.
• Only one account per person is allowed.

Registration Process

During registration you must provide accurate, complete, and up-to-date information. If you register using false or misleading information, the account will be terminated immediately and any deposited funds or bonuses will be forfeited.

After registration, as part of the verification process, we may request identity documents such as a national ID card, passport, or driving licence. Withdrawal access may be limited until verification is complete.

Multiple Accounts

Creating more than one account from the same person, household, IP address, device, or payment method is strictly prohibited. If multiple accounts are detected, all accounts will be closed and all bonuses will be forfeited.

3. Account Security

You are fully responsible for your account password and login details. Do not share your login information with anyone, and always use a strong, unique password.

• You are responsible for all activity carried out from your account.
• If you suspect unauthorised access, notify our support team immediately.
• Make sure to log out from public or shared devices.
• If suspicious activity is detected, we reserve the right to temporarily suspend the account.

Your account is for your personal use only. Betting or gaming on behalf of a third party, gaining professional advantages, or using bots or automated software is strictly prohibited.

4. Deposits and Withdrawals

Deposit Rules

The minimum deposit amount on jetbuz123 is ৳100. We support the following payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Payment
• Bank Transfer — Approved banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank

When making a deposit, you must use your own payment method. Depositing through a third party account is prohibited and may result in account termination.

Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 15 minutes to 2 hours. The following conditions apply to withdrawals:

• Withdrawal requests can only be made from verified accounts.
• Withdrawals may be limited if the wagering requirement on an active bonus has not been completed.
• Withdrawing via the same method used for deposit is our preferred approach.
• Additional documents may be requested for some withdrawals as part of anti-money laundering verification.

5. Bonuses and Promotional Offers

Welcome Bonus

Newly registered members have the opportunity to receive up to a 120% welcome bonus of up to ৳20,000 on their first deposit. For example:

• Deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Deposit ৳34,000 and receive the maximum ৳20,000 bonus, giving a total balance of ৳54,000.

The wagering requirement for the welcome bonus is 10x (you must wager 10 times the combined deposit and bonus amount).

General Bonus Terms

• Each bonus can only be claimed once per promotion.
• Bonuses cannot be transferred to another user.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• If bonus abuse is suspected, we reserve the right to cancel the bonus.
• Each promotional offer may have its own terms, which will be stated alongside that offer.

VIP Program

jetbuz123 has four VIP levels, and weekly cashback benefits are available at each level:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback

Promotion to a higher VIP level is based on consistent active participation and engagement with the platform.

6. Gaming Policies

All games available on jetbuz123 are operated by reputable game providers. Various types of games are available on our platform, including slot games, live casino, table games, sports betting, fishing games, and more.

Fair Play Policy

All games on our platform are conducted fairly and transparently. We use SSL encryption and advanced security technology to ensure a safe gaming environment.

Betting rules apply separately to each game. If a technical error or disruption occurs during a game, jetbuz123 reserves the right to void that round or bet.

Betting Limits

Each game has its own minimum and maximum bet limits, which are clearly displayed before the game begins. As part of promoting responsible gaming, we give users the option to set their own limits.

Technical Issues

If a technical error causes the outcome of a game to be uncertain, jetbuz123 reserves the right to void all bets on that game and return the original amounts. jetbuz123 is not liable for any loss caused by internet disconnection.

7. Prohibited Activities

The following activities are strictly prohibited on jetbuz123:

• Playing games or placing bets using bots, automated software, or artificial intelligence.
• Accessing or using another user's account.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to withdraw bonus funds without meeting the bonus terms.
• Illegally exploiting platform vulnerabilities or bugs.
• Harassing or engaging in abusive behaviour toward other users or staff.
• Playing on behalf of a minor (under 21) even with parental permission.
• Violating self-exclusion guidelines related to gambling addiction.

8. Age Verification and Responsible Gaming

We firmly believe in responsible gaming. Gaming should be an entertainment activity, not a source of income. The following tools are available to help you manage your gaming:

• Deposit Limit: You can set a daily, weekly, or monthly deposit limit.
• Loss Limit: Gaming will automatically stop once losses exceed a set amount.
• Session Time: Set a limit on how long you play in one sitting.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Account Closure: Contact our support team to permanently close your account.

If you are struggling with a gambling addiction, contact our support team immediately or seek professional help. For more details on our responsible gaming policy, see here.

9. Account Suspension and Termination

We reserve the right to temporarily suspend or permanently terminate an account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Suspicion of fraud, deception, or illegal activity.
• Providing false or incomplete registration information.
• Evidence of bonus abuse.
• Legal orders from law enforcement authorities.

Refunds upon account termination

If an account is closed due to the user's own actions, any forfeited funds will not be returned. However, if jetbuz123 closes an account for its own reasons, all valid balances will be refunded to the user's verified payment method.

Voluntary Account Closure

If you wish to close your account yourself, please contact our support team. Withdraw any outstanding balance before closing.

10. Privacy & Data Protection

The protection of your personal information is very important to us. Please read our Privacy Policy to learn more about how we collect, use, and protect your data.

We may use your information for the following purposes:

• Account creation and management.
• Identity verification and fraud prevention.
• Payment processing.
• Providing customer support.
• Sending promotional offers (with your consent).
• Meeting legal obligations.

Our platform uses SSL encryption technology, which keeps all your personal and financial information secure.

11. Limitation of Liability

To the maximum extent permitted by applicable law, jetbuz123 bears no liability for the following:

• Losses caused by internet disconnection or technical failure.
• Financial losses from gaming or betting — this is part of the normal risk of gaming.
• Failures of third-party services (payment processors, game providers).
• Losses caused by unauthorized third-party access.

Gaming is a risky activity. You are taking on this risk knowingly. We ensure an entertaining gaming environment, but we do not and cannot guarantee winnings.

12. Changes to Terms

jetbuz123 reserves the right to change, amend, or update these terms at any time. For significant changes, we will:

• Publish a notice on the website.
• May send information to your registered email.
• Update the "Last Modified" date at the top of the page.

If you continue using the platform after changes have been made, you will be considered to have accepted the updated terms. It is your responsibility to review this page regularly.

13. Dispute Resolution

For any dispute or complaint, please first contact our customer support team. We will try to resolve the issue as quickly and fairly as we can.

Complaint submission process:

• Notify our support team directly via live chat.
• Send a detailed description by email: [email protected].
• The complaint will be forwarded to the relevant team and an investigation will begin.
• Once the investigation is complete, you will be informed of the outcome.

When making a decision regarding any dispute, the logs and records stored in our system will be considered as final evidence.

14. Contact

For any questions, comments, or concerns regarding these terms, please contact us:

• Live Chat: 24/7 support in Bengali — directly from the platform.
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day, according to Bangladesh Standard Time (BST, UTC+6).